by JIM MEKO
While promoting the recently adopted “punish them for complaining” legislation, Jocelyn Kane from the entertainment commission told a gathering of neighborhood leaders that anyone could have the inspectors’ cell phone number. So I asked.
“We are strong believers in open communication amongst neighbors. If there is an issue that can be resolved in person or over the phone between the two parties, that is the best case scenario. If that is not an option due to a lack of contact information, or an already strained relationship, the first stop for someone with an issue regarding an establishment that has entertainment would be to contact 311. That would then come to the Entertainment Commission for follow-up. We would reach out to the complainant for any additional information not provided in the 311 request. Depending on the nature of the issue, we may assign an Inspector to investigate the problem. Sometimes this results in a quick visit to the establishment to advise them of permit conditions or city codes, and occasionally it requires further investigation into decibel levels inside a resident’s dwelling. We always advise residents to place an additional call to the SFPD’s non-emergency number as well for tracking purposes. It’s important to get a reference number when making that call.”
… and blah blah blah. In other words, suck it up and call me in the morning.